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The average electricity rate for Mt Carmel Public Utility Co customers is 15.03 cents/kWh. Mt Carmel Public Utility Co has several different electricity rates for residential customers, as shown in the table below.
| Rate Name | Rate Type | Cost Per kWh |
| Residential Electric Space Heating Service | Fixed | 10¢ |
| Residential Service | Fixed | 12¢ |
In 2021, the average Mt Carmel Public Utility Co customer lost electricity one time for a duration of 66 minutes. In total, the average Mt Carmel Public Utility Co customer had their electricity out for about 89 minutes during the whole year.
Non-competitive customers: Credited to customer's next bill as a kWh credit at the retail rate; granted to utility at end of a 12-month billing cycle Competitive customers: Credited to customer's next bill as a kWh credit at electricity provider's avoided cost of electricity supply over the monthly period